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How do I add a chatbox to my web site?

All you need to do to add a ChatStyle chatbox is embed a snippet of HTML / Javascript to the page or pages you want it to display on. Inside the portal, each chat enabled bot has a Web channel.

What’s the difference between omnichannel and multichannel?

Good question! The terms are often used interchangeably, but the biggest difference is, omnichannel systems let users choose their channel, and the system can recognize them no matter which they are currently using. Multichannel systems can support communication from users

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