We currently support the ticket and contact features of ConnectWise Manage, Datto Autotask, and Jira. We also support Twilio for SMS and email.
On the communication side, we have channels for web chat, SMS, Twitter, Microsoft Teams, and Slack. We will be adding Facebook Messenger and Discord in early 2022.
Because of the way we developed our automation engine, we can also support custom integrations and even on-premises connections to systems. If you have a specific system you need to work with, let us know, we can work with you to fit your process.