Customer facing chat is a big part of our solution, but it may not be what you are looking for.
ChatStyle can provide automated actions to events from systems like ConnectWise Manage or other PSAs. For example, you can:
- Send a text to a customer when a ticket is resolved
- Update tickets in Jira when related tickets in Manage change
- Add an audit note to a ticket whenever the status changes
- Receive a notification in Microsoft Teams when an attachment is added to a ticket
You can script a response to almost any event using our automation engine. Contact us and let us know what problem you are trying to solve!
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