Chatstyle is the only messaging solution for MSPs with omnichannel support. Web chat, SMS, social media – whatever your customers use, they can use to talk to you
We support the tools you already use. Validate contacts and create tickets using your favorite CRMs like ConnectWise Manage or Autotask
We automate the easy parts using chatbots and workflow, and let your sales and support engineers take over when a human touch is needed.
and they are ready to communicate with you and your business. Our platform provides a direct channel for MSPs to reach your customers using the most popular user interface there is: conversation
Enter your ConnectWise settings, paste a few lines of script, and you have a live messaging connection between your customers and support engineers
Your customers use a variety of messaging apps: texting, Facebook, Twitter, and others. We support multiple channels to give your customers choice and give you the tools to succeed, while connecting to your favorite tools like ConnectWise Manage.
You can use our agents right out of the box, but if you have additional workflow or customizations, you can customize your chat interface with our scripting API. Kick off tasks, send emails, ask questions, you have as much control of the bot as you want.
Do your customers want to support messaging too? Help them by creating additional bots for their business, and add a new source of revenue!